Our terms and conditions constitute an electronic agreement, conforming to the Information Technology Act, 2000, and relevant regulations, pertaining to electronic documents/records under various statutes as amended by the Information Technology Act, 2000. This document is published as per the requirements of Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011, which necessitates the publication of rules, regulations, privacy policies, and terms of use for access to or use of the website (hereinafter referred to as the "Website"). No physical, electronic, or digital signature is required for this privacy document.
The website is owned and operated by (Company Name), a company incorporated under the relevant laws, with its registered office at (Mention Address).
Throughout these terms, where context requires, "You/you," "Your/you're," "User/user," or "Merchant" refers to any non-registered individual or corporate entity, a registered user of (Website Name), including but not limited to (Website Name) merchants. The term "Company," "We/we," "Us/us," and "Our/our '' refers to (Company Name).
Your use of (Website Name) is subject to the following Terms of Use ("T&C") applicable to (Website Name), including relevant policies referred to herein. We urge you to read these terms carefully. By accessing or using (Website Name), you are agreeing to these T&C, thereby entering into a legally binding contract with (Company Name). If you do not accept these T&C or are unable to abide by them, you should refrain from using our services.
When you utilize any of the services ("Services") offered by us through (Website Name), you must comply with the rules, guidelines, policies, terms, and conditions pertinent to those Services. They are an integral part of these T&C.
We reserve the right, at our sole discretion, to modify, amend, add, or remove portions of these T&C at any time, without prior notice to you. We recommend that you regularly check for any updates or amendments to the T&C. As long as you adhere to these T&C, we grant you a personal, non-exclusive, non-transferable, and limited privilege to access and use (Website Name).
To use (Website Name), you must agree to these T&C. You can accept them by clicking "accept" or "agree" when these terms are presented to you on the user interface, or by using the Services.
We want to ensure your experience here is safe and secure. By using our services, you confirm the following:
If you're representing an organization, you also affirm that you have the authority to bind that entity to these Terms and Conditions.
You must also comply with all relevant Indian laws and regulations when using our website. We hold the right to deny access to new users or terminate access for existing users at our discretion, without providing a specific reason.
To access and utilize our services, you'll need to create a user account. This account will be linked to your phone number and email address and will require a username and password. Please note that any personal information you provide during account creation is governed by our Privacy Policy.
You're responsible for maintaining the confidentiality of your account. It's crucial that the information you provide is accurate and up to date. If you provide inaccurate or incomplete information, we reserve the right to suspend or terminate your membership.
You can also register by using your credentials from select third-party social networking sites. By doing so, you confirm that you are the owner of these social media accounts and have the right to share your login information with us. You authorize us to collect your authentication information and other relevant data from your social media account.
It's important that you're vigilant about the security of your account. Notify us immediately if you suspect any unauthorized use of your account.
By using our services, you agree to receive communications from us about transactions on your account, transaction amounts, information regarding our services, promotional offers, and more.
We specialize in e-commerce services, including online payments and transaction instructions. We facilitate payments from customers to merchants, transferring funds from the customer's bank account to the merchant's account. We work with service providers to ensure smooth transactions and refunds in case of unsuccessful payments.
You agree that we will charge a commission on each transaction, which may be subject to change at our discretion. We will make efforts to inform you of any commission revisions on our website.
Your access to service features may depend on your subscription plan. The features, functionalities, and fees for each service or subscription may vary. If your payment method supports auto-renewal, we will collect subscription fees for the next term(s).
Please note that our services may be modified to comply with applicable laws, which could impact your access to certain features. We won't be liable for such limitations.
We reserve the right to reject payments for various reasons, including unauthorized transactions, fraud concerns, mismatched card details, or insufficient funds.
We believe in transparency and responsibility. By using our services, you acknowledge and agree to the following:
Sharing Information: You permit (Website Name) to share your information with its partner banks/institutions, affiliates, vendors, and service providers, as needed to provide our services.
Due Diligence: We may conduct due diligence and gather information for Know-Your-Customer (KYC) purposes when you undertake payments or financial transactions through our website. As a user, you're obligated to provide this information in accordance with applicable laws.
Providing Documents: Before using our services, you commit to providing necessary documents to allow us to perform due diligence regarding you and your business activities. We may share these KYC documents with facility providers or government authorities as required by law. You consent to us relying on the KYC documents you provide.
Responsibility: (Website Name) is not responsible for delivery, after-sales services, payments, invoicing, or customer inquiries. You indemnify (Website Name) against any claims related to such services and cover any expenses or costs associated with them.
Prohibited Use: You agree not to use our website or services for any unlawful, illegal, or forbidden purposes, as outlined in these Terms and Conditions and any applicable laws. We reserve the right to suspend, terminate, or restrict your access if you violate these terms.
Content Restrictions: You are not allowed to post or transmit any content that is unlawful, threatening, defamatory, obscene, infringes on rights, or is harmful to minors. You are also prohibited from posting commercial material, violating copyrights, or using the website for illegal activities.
Compliance and Consent: You agree to use our services for your legitimate business activities in compliance with applicable laws and our instructions. You may not resell or assign services, facilitate illegal activities, or use our services to defraud.
Data Sharing: You must obtain informed consent from your customers to share their information with (Website Name) and its affiliates for the purposes of providing services and complying with governmental authorities when required by law.
Inspection and Monitoring: We may inspect and audit your records, request information related to documents you provide, and monitor your compliance with our terms. If any information is found to be false, we reserve the right to take action, including suspending your account.
Observation and Reporting: We may observe and track your activities on the website, especially if they appear fraudulent or in violation of these Terms and Conditions. We may charge penalty fees for misuse, which includes investigation, operational handling, and legal consultation charges.
Content License: When you post content on the website, you grant us a license to use, copy, display, and archive that content.
Payment Data: You are not allowed to store payment data of customers unless permitted by applicable laws. If you store data in compliance with the law, you must ensure all applicable standards are followed.
Data Retention: Upon deletion of your account, we reserve the right to retain data as permitted by applicable law.
No Coercion: You are prohibited from coercing customers to waive their dispute rights regarding transaction amounts.
We may offer Third-Party Services, which include content, documents, and information from third parties. These services may also include links to external websites. It's important to understand that these Third-Party Services are provided by the responsible third parties, and using them is entirely at your own risk.
We don't control the availability of these external sites or endorse their content, products, or materials. We're also not responsible for any damage or loss resulting from your use of these third-party services. In your interactions with third parties accessed through our website, we won't be liable for their actions, errors, or any issues that may arise.
We want to ensure your experience with (Website Name) is as smooth as possible. We warrant that our services will align with the documentation available on our website and will perform in accordance with these Terms and Conditions. However, it's essential to note that our services are provided on an "as is" basis.
While we strive for uninterrupted and error-free service, we can't guarantee it, and we can't assure that our services will fit your specific business needs. We won't be responsible for any losses incurred due to counterfeit or stolen bank cards, fraudulent electronic transactions, or claims related to service quality.
We want to be transparent about our liability. (Website Name) and its affiliates won't be liable for any indirect, incidental, special, or consequential damages or any loss of revenue or profits resulting from these Terms and Conditions, including actions taken by authorities or facility providers.
You agree to release (Website Name) and its affiliates from any claims, losses, damages, liabilities, expenses, and causes of action arising from your use of the website or our services. We value your trust and want to ensure a safe and reliable service, but we must have this limitation in place.
We believe in clarity and fairness. If, for any reason, a court or competent authority finds any part of these Terms and Conditions to be unlawful, invalid, or unenforceable, the remaining provisions will stay intact and fully effective.
Our commitment to these Terms and Conditions is steadfast. Failure to enforce or exercise any part of these terms doesn't mean we're giving up that right. We can still choose to enforce or exercise it later.
Sometimes, situations arise that are beyond our control, like acts of God, natural disasters, government actions, or other unforeseeable events (Force Majeure). In such cases, neither party will be held liable for a breach of these Terms and Conditions due to these circumstances.
Let's be clear: These Terms and Conditions don't create a partnership or agency between you and us. We both operate independently and can't bind each other in any way.
If you have any concerns, complaints, or issues related to content or a breach of these Terms and Conditions, please reach out to our designated Grievance Officer. You can contact them in writing or through (mention email id)
These Terms and Conditions, along with our Privacy Policy and other guidelines and policies, represent the entire agreement between you and us regarding the use of the platform. We won't waive any of our rights under these terms unless we explicitly agree to do so in writing.
