We aim to provide you with seamless and efficient digital payment services. We understand that sometimes issues may arise, and we want to clarify our refund policy to ensure your satisfaction.
All sales and services offered through our platform are considered final. We do not permit refunds or exchanges. We kindly ask you to take responsibility for your purchases and the charges resulting from them.
However, there may be rare instances where a transaction has been completed on our site, your card or bank account has been charged, but the delivery has not taken place within 15 days after your transaction. If this occurs, please reach out to us via email at ( mention email id) or send us a message using our contact us page. In such cases, you will be eligible for a full refund. When contacting us, please provide the following details: the transaction date and order number. Our team at (Website Name) will investigate the incident, and if it's confirmed that your card or bank account was charged without receiving the expected service, you will receive a refund within 5-7 working days from the date of your email.
Please be aware that our gift cards are subject to regulatory restrictions. Once a gift card is purchased, it cannot be canceled or returned. We recommend that you carefully consider your choice before purchasing a gift card, as these transactions are final.
We're committed to providing a transparent and fair refund policy at (Website Name). If you have any questions or concerns regarding refunds, don't hesitate to contact us. Your satisfaction is our priority, and we're here to assist you with any issues you may encounter.
